If you don't want to talk to a peer you can still use this site to get some useful information or direction.

Alcoholics Anonymous - is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is the desire to stop drinking. 0800 9177650 www.alcoholics-anonymous.org.uk

Al-Anon - Family Groups provide support to anyone whose life is, or has been, affected by someone else’s drinking, regardless of whether that person is still drinking or not. For some of our members, the wounds still run deep, even if their loved one may no longer be a part of their lives or has died.

AXA Wellbeing portal - available to all employees giving advice on multiple issues such as sleep, hygiene, healthy eating, exercise, stress management

BAHS - The British Airways Health Services (BAHS) team provides specialist confidential support and advice for aircrew. Pilots may seek advice about health issues or they may arrange an appointment with an Occupational Health Physician and AME. 0208 738 7727.

BA Healthcare Plan 0800 854 904

BALPA  - pilotsadvisorygroup@balpa.org and BAIMS@balpa.org

CAA - Aeromedical examiner section. Various documents for download. www.caa.co.uk


CHIRP - The UK Confidential Reporting Programme for Aviation and Maritime

The aim of CHIRP is to contribute to the enhancement of aviation safety in the UK and maritime safety worldwide, by providing a totally independent confidential (not anonymous) reporting system for all individuals employed in or associated with these industries. https://www.chirp.co.uk/

Citizens Advice Bureau - Online free advice from Citizens Advice to help you find a way forward, whatever the problem. Our research enables us to campaign on issues affecting people's lives.​Available to help with all manners of financial and legal issues  www.citizensadvice.org.uk

For Bankruptcy advice click here

Crew Care - a 24 Hour counselling service, counsellors are cabin crew members trained in crisis counselling adhering to BACP. Although aimed at cabin crew the service would not be refused for flight crew.

DFCM - 0208 513 1515 (option 1,1).

Flight Ops wellbeing and inclusion advisory service - a phone and email service 09:00-17:00 Mon -Fri. Support to colleagues experiencing harassment or bullying or other issues affecting wellbeing. Members include flight crew and flight ops ground staff.


Gamblers Anonymous -  A fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to do the same. www.gamblersanonymous.org.uk


GamCare - Free Support and Counselling GamCare is the leading national provider of information, advice, support and free counselling for the prevention and treatment of problem gambling. Our expert services are confidential and non-judgemental. www.gamcare.org.uk or 0808 8020 133

Headspace - Headspace is an online resource which promotes mindfulness and practical meditation techniques by web resources and podcast. Widely used within the pilot community it can help with a wide range of scenarios, including sleep and resilience. www.headspace.com/

HELPDIRECT - 24 hour telephone counselling support and guidance on legal, financial, tax, debt counselling, stress & emotional counselling, health, wellbeing & family issues. 0800 195 6999 outside UK +44 141 271 7188

Mind - Mind is a UK based charity which aims to provide support and advice for all mental health problems. Mind is a great resource and provides immediate advice and support. www.mind.org

Narcotics Anonymous - NA is a completely voluntary organisation. Membership is open to anyone with a drug problem seeking help, regardless of what drug or combination of drugs have been used, and irrespective of age, sex, religion, race, creed or class. The only requirement for membership is a desire to stop using drugs. 0300 9991212 www.ukna.org 

National Debtline - A debt advice charity, with experts who care. Free help and advice on dealing with your debt in England and Wales www.nationaldebtline.org or 0808 808 4000


NHS - Articles, videos and tools from the NHS on more than 100 topics, including alcohol, diet, fitness, tiredness and weight loss, giving you and your family tips on healthy living. Visit the site


ReThink Mental Illness - Our Advice Service offers practical help on issues such as the Mental Health Act, community care, welfare benefits, criminal justice and carers rights. They also offer general help on living with mental illness, medication, care & treatment. Visit the site

Samaritans - The Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you.  Samaritans - 116 123 www.samaritans.org/


Safe Call - a confidential and independent service for staff to report concerns anonymously if wished by-passing normal BA procedures and forwarded to Senior BA management.

Simply Health - private health cover for flight crew for acute illness, including short term psychiatric/psychological interventions.

Step Change - Contact the UK’s leading debt charity to get expert debt advice and fee-free debt management to help you tackle your debts. www.stepchange.org  or 0800 138 1111

The Compassionate Friends - Offering support after the death of a child of any age and from any cause. www.tcf.org.uk

Welbeing@BA - wellbeing videos, mental health toolkit & videos, musculoskeletal issues, domestic violence help.

If you have any information that you think would be helpful for us to include, please get in touch here. It could make all the difference.